Here at Porterie our customers are number one. We stand behind our services 100% and if you have an issue with your purchase we will be here to help.
Returns & Refunds:
- You have 5 days from the day you receive the item to return. If it is beyond 5 days, you may exchange for something at equal or more value.
- The customer will be responsible for all shipping charges, unless there is a promo.
- To be eligible for a return, the item must be unworn, and in the same condition, in which you received it.
- Please include original receipt along with unworn, undamaged merchandise.
- Once your item is received, we will inspect, and notify you that we received your returned item.
- If it is an item you want a refund for, we will then immediately notify you in regards to your refund after inspection.
ALL SALE ITEMS & ACCESSORIES ARE FINAL SALE.
- If you have any questions, please feel free to contact us at firstname.lastname@example.org .