Return & Exchange Policy

Here at Porterie our customers are number one. We stand behind our services 100% and if you have an issue with your purchase we will be here to help.  

  Returns & Refunds:

• You have 5 days from the day you receive the item to return. If it is beyond 5 days, you may exchange for something at equal or more value.
• The customer will be responsible for all shipping charges, unless there is a promo.
• To be eligible for a return, the item must be unworn, and in the same condition, in which you received it. 
• Please include original receipt along with unworn, undamaged merchandise.
• Once your item is received, we will inspect, and notify you that we received your returned item. 
• If it is an item you want a refund for, we will then immediately notify you in regards to your refund after inspection.

• ALL SALE ITEMS & ACCESSORIES ARE FINAL SALE. 

• If you have any questions, please feel free to contact us at info@shopporterie.com .